Move over, copilots: it’s time to make room for the AI agents.
That has been the message from the software industry in recent days, as some of the biggest companies have lined up behind the latest idea for how to turn generative artificial intelligence into a staple of working life.
Microsoft, Salesforce and Workday this week put agents at the centre of their AI plans, while Oracle and ServiceNow have also used the industry’s annual round of user conferences this month to promote the idea.
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