United Continental reversed course and issued an unconditional apology for the treatment of a passenger violently removed from an overbooked flight as the US carrier fought to regain its footing in a global public relations crisis which has damaged its reputation from the US to China.
聯合大陸(United Continental)扭轉態度，并對一名乘客被暴力拖離超量預訂航班的遭遇作出無條件道歉。此事已傷害到美聯航在美國和中國的聲譽，這家美國航空公司力求在這場全球公關危機中重新站穩腳跟。
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